The United States Postal Service (USPS) offers customers the ability to receive notifications regarding the status of their packages and deliveries. A common question arises concerning the method by which these notifications are disseminated, particularly whether the USPS utilizes Short Message Service (SMS), or text messaging. Discussions on platforms such as Reddit often delve into the legitimacy and frequency of purported postal service text notifications.
Understanding USPS notification procedures is important for recipients expecting mail or packages. Knowing whether the postal service engages in SMS communication assists in differentiating between genuine delivery updates and potential phishing attempts. Historically, the USPS relied primarily on email and physical mail for communication. The integration of SMS into their notification system represents an evolution in their customer communication strategy, albeit one that must be approached with caution due to security concerns.